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Thank you to A&E and Maxillofacial

Story from nhs.uk

"Thank you to A&E and Maxillofacial"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus

I was referred by my dentist on March 4th for an emergency due to dental abscess. I was seen quickly and always treated courteously. Within 4.25 hours, I had been through A&E and agreed a treatment plan, gone up to the Maxillofacial department for X-ray and then tooth extraction and draining the abscess, then to pharmacy (half hour wait) for follow up medicines. Not the nicest of things to have done but the staff were very good at calming and reassuring me when I was very nervous. The NHS did a brilliant job - thank you to all concerned.

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Responses

Response from Nottingham University Hospitals NHS Trust 9 years ago
Nottingham University Hospitals NHS Trust

Submitted on 10/03/2015 at 08:26
Published on Care Opinion on 11/03/2015 at 09:30

Thanks for your glowing report. We’re pleased to hear our staff reassured you and helped you feel at ease throughout your treatment. We’ll pass on your ‘thank you’ to the teams involved in your care. We hope you’re recovering well.

You can nominate one of our nurses for an award to recognise all they do - visit www.nuh.nhs.uk for more details.

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