About: Lincoln County Hospital Lincoln County Hospital Lincoln LN2 5QY
Posted by Anonymous
Having regularly attended clinic 6 for nearly 3 years I was surprised by the drastic changes on my most recent visit. First I was met by a row of booking in machines that weren't working, fortunately there was a desk nearby with 3 receptionists one of which I recognised as the usual receptionist from clinic 6. It wasn't until I actually went onto the clinic that I realised what an impact removing the receptionist had. I have trouble with my speech and have realised over the years that although the receptionist may not realise it he is an excellent lip reader. It is not unusual at this clinic for the waiting time to be in excess of an hour which I really don't mind but without a receptionist I couldn't go to the toilet or get a drink incase I missed my turn as there was nobody to inform. I also noticed that while I am use to waiting there were people who weren't and were knocking on the nurses door enquiring when they were going to seen. The receptionist on this clinic is an asset to the NHS with the knowledge he has aquired over the years, he often answers questions of a general nature, he has always been most helpful and always polite. I do feel that although some clinics function perfectly well without a human clinic 6 is not one of them. I will probably have to take someone with me for future appointments now which will just add to an already cramped clinic.