"Still in Pain"

About: Manchester Royal Infirmary

I was referred by my GP too see a consultant re; an extremely excrutiating painful finger & hand (which had broken 1 year ago) Out of 10 the pain is a maximum 10. My GP had a letter back saying the referral is rejected, saying i should go to a pain clinic, no point as the painkillers prescribed do not work. How can MRI refuse to see a patient who has suffered a whole year of the worst pain imaginable & needs to know what is causing this is unbelievable. I'm mortified at the refusal & my GP is disgusted. Having painkillers is not the answer when the pain goes on & on..

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Central Manchester University Hospitals NHS Foundation Trust

We are very sorry to receive your comments and concerns via the NHS Choices and Patient Opinion websites about your experiences when you were referred to the Manchester Royal Infirmary by your GP. It is difficult to respond to the specific concerns you have raised about your referral due to a lack of detailed information.

We take all issues surrounding patient care very seriously and would very much like to hear from you directly about this. If you contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@cmft.nhs.uk they will be happy to discuss this with you.