"Help!"

About: Royal Free Hospital

Been to A&E a number of times to find often being run by GPs unable to Test.When it could concern pyuria/sepsis very worrying. When you want to raise Medical Concerns PALS refuse to deal with & if you ask for most Senior Person Security arrives blaming you .When it is the Cardiac Dept & Wards extremely dangerous . Have been seen by Drs who appear to following procedures not resolving problem reasonably forgetting to apply intelligence . Have also found Appts changed & blocked when travelled over 100miles to get there.This behaviour caused Heart attack 10 years ago.Sent home with no knowledge of medications or their paperwork .Also oedema [ heart] of feet not confirmed.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Free Hospital

We're sorry to hear that you are unhappy and we would like to help resolve some of the issues you raise. Please contact our complaints department with further details so we can look into this matter: https://www.royalfree.nhs.uk/contact-us/how-to-make-a-complaint/ Thank you.

  • {{helpful}} of {{total()}} people think this response is helpful