"Excellent antenatal and maternity care"

About: Newham General Hospital

I recently had my first baby at newham general and had an excellent experience from start to finish. I attended the maternity assessment unit twice during pregnancy, once with cramps and the other because I'd had reduced fetal movement. Both times, I was seen immediately, reassured and given good advice. I was never made to feel like I was making a fuss or being stupid, When I had my baby, I had excellent support from a team of midwives who were compassionate, capable and made me feel like I was in good hands. I had contact with a number of doctors during delivery as my birth was a bit bumpy - nothing to do with the midwives or hospital, just once of those things - and they were all fantastic and I ended up having a very good birth experience. I'm glad that I listened to the Drs and Midwives during the delivery as they are the experts and I think this is what made the experience better. The post natal ward was busy, I booked into a side room for which there is a cost but this was my choice and something which was explained to me when I went on the hospital tour. We had to stay in for 4 nights and the reasons for this were explained clearly to me and I was given the chance to ask questions about my baby's treatment. I found the staff to be approachable and friendly, those who had seen me at the beginning of my stay popped back to see me and the baby which I thought was very kind. My only slight negative would be, I would have liked some extra support on the ward to help establish breast feeding. I didn't push for this and I imagine I would have got the support if I had asked. However, there was not much offered in terms of support and I was surprised about this as there is definitely a push for women to breast feed. However, I'm not sure how his can be achieved without the right level of support whilst in hospital. Overall, I would happily recommend maternity at newham to any of my friends and family.

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Responses

Response from Newham General Hospital

Thank you for the glowing feedback on our maternity services and for sharing your experience. We have sent your comments to the maternity team so that all of the staff involved with your care can see them and so that we can also make the needed improvements to provide more support for mothers who breast feed. Congratulations on the birth of your baby, we hope you are all settling in well. Best wishes Barts Health NHS Trust

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