"brilliant from start to finish couldn't fault any..."

About: Hospital Of St Cross (Rugby)

The information and decision making was a joint choice. From start to finish I was allowed to go at my own pace. With the exceptionally brilliant staff I was passed fit to return home the next day. I can't praise them enough well done.

Story from NHS Choices

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Response from Hospital Of St Cross

Dear Jennifer Thank you for providing feedback on your recent experience of the Orthopaedic Department at the Hospital of St Cross, Rugby in March 2015. I am delighted to hear that you had a positive experience and you were involved in the decision making about your care. I’m also very pleased to hear you can’t praise our exceptional staff enough; I have forwarded your comments to department manager so the team can be thanked on your behalf. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff. Thank you for leaving your comments on NHS Choices. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone: 0800 028 4203

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