"Friends and family test"

About: King George Hospital

According to your own published information on the website, patients are given a survey to complete to see if they are likely to recommend the hospital to friends and family. Why was this form not handed to my husband before he was discharged from Iris Ward?

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Response from King George Hospital

Every patient should have the opportunity to complete the Friends and Family Test, and I’m sorry you didn’t get a chance to do so. We’d love to hear your feedback, and it is not too late to still complete the survey so please contact our PALS team on 01708 435 454 or email PALS@bhrhospitals.nhs.uk. Yours sincerely Wendy Matthews Interim Chief Nurse

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