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Rowan Ward

Story from nhs.uk

"Rowan Ward"

About: Darent Valley Hospital

My elderly mum was admitted to Rowan Ward and unfortunately died two and half weeks later. During this period myself and my family were not only impressed but grateful for the warmth and high quality care she was shown by the doctors and nursing staff. At all times she was shown kindness and compassion, with staff doing everything they could to make her last few days as comfortable as possible. We are so grateful to everyone on Rowan Ward for the high standard of professionalism which was shown to us all at this difficult time.

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Responses

Response from Darent Valley Hospital 9 years ago
Darent Valley Hospital

Submitted on 09/03/2015 at 11:12
Published on nhs.uk on 10/03/2015 at 00:01

Thank you for the very kind words regarding the care your mother received during her last few weeks on Rowan Ward. The staff involved in her care have been sent a copy of your comments and were so pleased that their care made such a difference to you all. They are especially heartened to hear that your mothers last few days were made as comfortable as possible and they send their sincere condolences to your family at the loss of such a lovely lady. Kind regards The Communication Team Darent Valley Hospital

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