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Texted request for recomdations after treatment

Story from nhs.uk

"Texted request for recomdations after treatment"

About: Salford Royal

After surgery last month you have constantly bombarded my husband with a text message requesting recommendations to others. He has texted his answer more than once but still continues to receive a new text on a daily basis over the last six weeks, he has requested this to stop to no avail. He has even received text in the middle of the night! As you must agree this is getting to be a nusience and we need this to stop immediatly. Please give me reassurance this will cease before I have to take the matter further thank you

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Responses

Response from Salford Royal 9 years ago
Salford Royal

Submitted on 11/03/2015 at 10:55
Published on nhs.uk on 12/03/2015 at 00:00

We're sorry to hear about the problems your husband has experienced and we agree that this should not be happening. We'd appreciate the chance to look into this further, please could we ask that you contact our PALS team with your husband's details so that we can resolve this for him? You can contact our PALS service by telephoning 0161 206 2003 or emailing them directly to pals@srft.nhs.uk.

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