"Good care but poor communication on Ward 64"
About: Southern General Hospital / Neurosurgery Southern General Hospital Neurosurgery G51 4TF
Posted by Blue536 (as ),
Operation has proved successful. All thanks to surgeon and care of individual nurses on the ward. 64.
However, lack of communication and information was dreadful. Very inefficient and an answer to a question or query took ages for a reply. Despite being named and displayed on posters, asking to see the person in charge proved impossible and subject to long delay.
One occasion my husband was kept waiting most of the day before being told his operation was not going to take place, told to go home after I had left the ward to get the bus 40 odd miles home.
Individually the nurses were attentive but overall there was dreadful inefficiency in the ward re. communication. No wonder NHS is in the state it is!
Great looking new hospital. Just hope more efficiently organised.