"The appointment was excellent – from the beginning to the end"

About: Monklands District General Hospital / Cardiology

(as the patient),

This was my first appointment for the cardiology testing, I was well supported by my daughter-in-law and grand-daughter!

The appointment was excellent – from the beginning to the end – the receptionists letting us know where we need to be, the signposting to the different departments we attended to the medical staff who saw me. They were all very caring.

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Responses

Response from Ruth Thompson, Chief of Nursing Services, Monklands Hospital, NHS Lanarkshire

picture of Ruth Thompson

Dear Lead692

Thank you for taking the time to post your experience of the Cardiology Department at Monklands Hospital.

I appreciate coming to hospital for investigations can be a very stressful time, so it is important that staff communicate well and put you at ease.

I am pleased your experience was so positive and I will pass on your comments to the team.

kind regards

Ruth

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