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"Amazing care amazing staff overwhelmed"

About: Royal Manchester Children's Hospital

My son was transferred from Tameside hospital to royal Manchester children's hospital high dependency unit. He had an unknown condition at this point and we had no idea what was wrong with our perfectly healthy son. From this moment on me and dad and all other family were supported by all staff and we were informed every step of every way. 4 days in we was moved to ward 78 those nurses are angels, the care and the cleanliness were amazing. Those nurses and doctors actually care personally, my son was far from the poorliest child on the ward but his care was perfect and I felt he was in safe hands. His doctor and colleagues made every effort possible to make my son better. 13 days later we were discharged and on a road to recovery. Thank you from the bottom of my heart everyone at rmch who helped us words can never describe how thankful I am

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Responses

Response from Manchester University NHS Foundation Trust 8 years ago
Manchester University NHS Foundation Trust
Submitted on 28/05/2015 at 15:13
Published on Care Opinion at 15:56


Thank you for your comments posted on the Patient Opinion website regarding your son’s care in the Paediatric Emergency Department at Royal Manchester Children’s Hospital. It was very kind of you to take the time to write about your experience and compliment the staff. It is good to receive positive feedback which reflects the hard work and dedication of our staff, and your comments have been forwarded to the Clinical Lead and Modern Matron to be shared with the team.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust

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