"Seacole Patient Group - Issues we would like to resolve"

About: Forensic mental health / Low secure services

(as a staff member posting for a patient/service user),

The patient community on Seacole ward were asked about their views in February community meetings.

They requested

-That decaffienated tea be made available on the ward

-That there be a clear process on the posting of patient mail so that mail can be sent in a timely manner.

-An easy way to raise issuses for the ward business meeting

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Responses

Response from Gregg Murray, Deputy Modern Matron, The Wells Road Centre, Nottinghamshire Healthcare NHS Trust We have made a change

Thank you for your suggestions to improve daily

1. We have ordered decaffienated tea and will continue to do so.

2. If you hand in post by 2pm we will take it to reception at 2.30pm every day.

3. A pateint attends the business meeting to ensure the views of the community are heard. Please ask Helen if you are not sure who this is. We will support you to make a ‘post box’ for business meeting suggestions.

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