"Superb hospital and staff"

About: Manchester Royal Infirmary

I was recently diagnosed with HIV and a severe case of pneumonia, after a good month or so of being very ill. After ringing for an ambulance, the paramedics were fantastic and took me straight to a bed in A&E, where after a three hour wait I was transferred to the HDU, where I was for four days until being transferred to a respiratory ward where I stayed for another week. I just want to thank every staff member I had contact with on each of these wards and units, every doctor, nurse, paramedic, admin, and others - I was and am astounded at the level of comfort, care and compassion you gave me, and I feel very proud of you all. Admirable people, great hospital.

Story from NHS Choices

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Responses

Response from Central Manchester University Hospitals NHS Foundation Trust

Thank you for your comments posted on the Patient Opinion website regarding your care at the Manchester Royal Infirmary’s High Dependency Unit and Respiratory Ward. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to hear that you thought that everyone involved in your care treated you with compassion and care and that they made sure that you were comfortable. We can assure you that we have passed on your thoughts to the managers of the units and the staff involved.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust

Response from Manchester Royal Infirmary

Thank you for your comments posted on the NHS Choices website regarding your care at the Manchester Royal Infirmary’s High Dependency Unit and Respiratory Ward. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to hear that you thought that everyone involved in your care treated you with compassion and care and that they made sure that you were comfortable. We can assure you that we have passed on your thoughts to the managers of the units and the staff involved. The Patient Experience Team Central Manchester University Hospitals NHS Foundation Trust

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