"Please pick up phone"

About: St Lukes Hospital (Bradford)

I rang up the paedriatic reception trying to get through to confirm an appointment as an previous visit I wasn't seen because there was an mistake with an appointment. So was just wanting to confirm the appointment, so I don't wate money on taxis, but unfortunately for 15 minutes they didn't answer phone and sometimes it was engaged 2/3/15 between 4.40 to 4.55 PM. Anyways if they are really that busy they should recruit more staff

Story from NHS Choices

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