"Royal Bolton - friendly but dirty wards"

About: Royal Bolton Hospital

(as the patient),

The staff were friendly on D1 and C1 but the food portions were too small and tasteless. I felt the A&E doctor I saw had no bedside manner, he would ask me a question and whilst I was answering him all he did was look away when I was speaking.

The cleaners need supervision, the floors were mopped before being sweeped. The floors are being moped with dirty water (water not changed often enough). I found a moulded strawberry near my bed which must have been lying there for ages as I had never had any strawberries during my stay. The cleaners need instructions or shown how to clean.

I would like to thank the nurses on duty in the assessment ward on D2, they were friendly and helpful even though they were extremely busy.

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Response from

Thank you for your comments. We have forwarded the issues you raised regarding the A&E doctors communication with you to the clinical lead in A&E who will raise it with all his medical colleagues.

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