"Incredible"

About: Eastbourne District General Hospital

I was initially refered to Eastbourne DGH with chest pains by my GP. I had a brief stress-test on a treadmill. Within a couple of weeks I had an angiogram and a couple of weeks after that 4 stents were fitted to my coronary arteries. I now feel better than I have felt for years! The whole process starting at Old School surgery in Seaford to being discharged from Eastbourne DGH was efficient, caring and very effective. Everything about my experience flies in the face of the nonsense one reads in the press about our 'failing NHS'. Nothing could have been done better, the staff at all levels were lovely and made me feel safe and cared for when actually I was quite concerned about everything. Even the food was great. I can't say more - just a fantastic experience and a special thanks to my nurses and the irrepresible Consultant and his team.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Eastbourne District General Hospital

Dear Mr Stringer We're very pleased that you are making excellent progress after your worrying episode of chest pains and that you now feel 'better than you have done in years'. The staff in the Cardiology will be trully happy to read your posting. It is always very satisfying for them to hear how they are making a positive difference in peoples lives. As a Trust, we are committed to providing a high quality standard of care and this is clearly what you describe. We will ensure your full posting is shared with all the staff concerned including the catering staff. May we also let you know that another way patients and families can give feedback is by contacting Healthwatch East Sussex. They are your independent consumer champion for health and social care and would like to hear from people about their experiences of health and social care services. Their role is to make sure your views and feedback are heard and affect the decisions made by the people who deliver your services. You can contact Healthwatch: by phone: 0333 101 4007, text: 0779 410 0409, email: enquiries@healthwatcheastsussex.co.uk or visit the website www.healthwatcheastsussex.co.uk With kindest regards Patient Experience Team