"wrongly diagnosed"

About: Medway Maritime Hospital

I have thought against myself on how to write this review because the treatment compared to my diagnosis are at two separate ends of the scale. Firstly, I was wrongly diagnosed, and it wasn't out of that fact that I was unusually ill; I had severe pains to the left side of my lower abdomen, abnormal menstrual cycle that had previously lasted 4 weeks and was still happening while I was at the A&E, and I had suffered twice in that week with extreme bouts of pain in the lower abdomen where I almost passed out - hence my partner rushing me to A&E. I told the MedOCC doctor all this and he did not even bother to ask me any relevant questions - just how much had I been bleeding daily which was a useless question because he was not willing to try and figure out why this was happening. Within five minutes he propped me up on an examination bed, tapped my stomach a few times and had to convince me that I was suffering with bloating. I - as you can imagine - was not too pleased and told him that I disagreed with his diagnosis. 2 days later I went back to my personal doctor - which my partner had to convince me to do because I felt so let down that no one was bothered to pay attention to my symptoms that I simply did not want to bother. My doctor asked me all the relevant questions, on the off chance did a pregnancy test - which turned out to be positive - and rushed me to the same A&E (medway) with suspected ectopic pregnancy. I had to wait around for around 2 maybe 3 hours in A&E which did not bother me so much - I never understood what an ectopic pregnancy meant, not really, and I just hoped my doctor was wrong - but my partner was going out of his mind because my doctor told us this was a serious emergency. I was seen by a wonderful gynaecologist but because they did not have the staff to examine me with an internal camera I was sent home and asked to come back the next morning. I returned and was diagnosed with an ectopic pregnancy and told furiously that I am not to be left alone because if my fallopian tube was to rupture it could be fatal. From there on I received the best possible treatment and the head nurse on the gynaecology ward, should be rewarded with how attentive she was. She made me feel cared for, spoke to me outside of the gynaecology room to be sure I was okay and understood that what was happening was not my fault. The gynaecologist's who saw to me were also amazing and I cannot thank them enough for taking care of me. The first doctor I saw in the MedOcc unit should not have a licence to treat people, it was disgusting how he diagnosed me. My doctor said the symptoms were visibly clear and that he should have seen this.

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Responses

Response from Medway Maritime Hospital

Response from Medway Community Healthcare who run the MedOCC service: As an organisation we pride ourselves on delivering quality care, and we are sorry that on this occasion we have failed to meet your expectations. We would be happy to work in partnership with Medway NHS Foundation Trust, to investigate the concerns you raised within your review and respond directly to you. If you would like us to do this, please email: medwaycustomercare@nhs.net

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