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Care Opinion

Wonderful care

Story from nhs.uk

"Wonderful care"

About: William Harvey Hospital (Ashford)

I was operated on at William Harvey hospital for a prolapse in January. I can honestly say that no-one has looked after me so well since I was ill as a small child. Everyone was so kind, gentle, tactful, good humoured and informative - the surgeon, the theatre team, and all the nurses, care assistants and domestic staff in Kennington Ward. If there were Oscars for excellent hospital service, this team would win one! They create a wonderfully calm and happy atmosphere and are adept at reassuring anxious patients.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 9 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 08/03/2015 at 21:52
Published on Care Opinion on 09/03/2015 at 07:43

Thank you so much for taking the time to provide us with such lovely feedback. I will ensure staff on Kennington ward see your feedback, I am sure they will appreciate your encouraging words.

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