"Fantastic service"

I had to attend urgent care early on a Sunday morning because of problems from a chest infection. I arrived at just before 8am, parked straightaway and only waited 25 minutes to be seen. The nurse who attended me was very thorough and I did not feel rushed at all, despite the waiting room having filled up since my arrival. I was sorted and back home by 9.30. I know a lot of people have gripes about the NHS but I have never received anything less than good service and have always been seen promptly.

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Responses

Response from Loughborough Hospital

Thank you very much for taking the time to share your feelings about the care you have received from our services. We are pleased that you were happy with the service you received and and we’ll ensure that your comments are shared with staff at the Urgent Care Centre.

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