"A and e"

About: Royal Derby Hospital

I arrived at a and e on Thursday with rapid heart rate and chest pains. The care I reicieved was amazing from the minute I arrived from the lovely man on reception who gave me a tissue as I was crying with worry to the emergency doctors, nurses, porters and staff on AAC. I was listened to , supported and truly was given the best care. I was in the hospital for a total of 12 hours until I wAs allowed home. The follow up care getting is second to non also. I shall return with big thankyou's and plenty of chocolate for this amazing team 👍

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Response from Royal Derby Hospital

Firstly, may we apologise for the delay in responding to your kind comments. We were delighted to hear that you had such a good experience when you attended at our Emergency Department in February this year. We will certainly ensure this feedback is shared with the staff concerned as they will also be most appreciative. May we take this opportunity to wish you best wishes for the future and again, many thanks for taking the time to provide us with this valuable and important information. Kind regards The Patient Experience Team for Derby Teaching Hospitals NHS Foundation Trust

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