"Small but perfectly formed"

I spent two days at Colman Hill Hospital last week undergoing an abdominal hysterectomy operation - I was referred as an NHS patient. I cannot fault the care I received at this hospital from initial referral to my consultant to discharge home. I had never had surgery before and was understandably nervous but all the staff I encountered, without fail, were so caring and kind. The hospital, although small, is run like clock-work everything seems so efficiently organised and this is very reassuring! The nurses do a fantastic job and were all so lovely nothing seemed too much trouble despite the hospital being very busy prior to my discharge. They turned what i thought would be quite an ordeal into a very pleasant experience and I didn't feel like I was treated any differently being an NHS patient. I never leave reviews but found it difficult to source reviews for this hospital so hope this helps to reassure other nervous patients!

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Response from West Midlands Hospital

Dear Ms Davies, Many thanks for taking the time to provide feedback about your care at West Midlands Hospital. We are a small hospital with an exceptionally passionate and dedicated team, and I am delighted to hear that their experience and professionalism came across during your stay with us. Thank you again for sharing your feedback - I will pass on your kind words to our teams who will feel very proud that they made a positive difference to your hospital experience. Best wishes, Gloria Kerrigan General Manager

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