"We need freedom of information request"

About: Sandwell General Hospital

I came to try find out how many patients in A&E they would treat see in an hour. (My wife had pain with a fish bone very deep in her throat, called 111 - on their advice, we came to B'ham city hospital, they said ~4 hours wait, but Sandwell less busy than us), at Sandwell, a dozen of patients but they are refusing completely to disclose any information about times to be seen (about how many patients they see)? i admit something about the future, and something about the past is not the same. But hiding from the patient, information of public interest about public health is disloyal. This is completely unacceptable for the taxpayer who funds the hospital, We pay for the service and they hide the public health information about how many patients per hour they have seen ? come on, be responsible about public heath information! Please just answer the question.

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Responses

Response from Sandwell General Hospital

Thank you for your feedback. I am sorry you were not told how long you would be waiting. We publish our data weekly on the number of patients seen and treated in our A&E departments as well as the number of patients waiting over the four hour standard, which we aim to keep to a minimum. You can view this data at http://www.england.nhs.uk/statistics/statistical-work-areas/ae-waiting-times-and-activity/ Our staff work hard to provide the best care and treatment for all patients who visit A&E. If you would like further information you can raise a freedom of information request by emailing swb-tr.SWBH-GM-FOIRequests@nhs.net Thank you and I wish you and your wife well, Toby Lewis, Chief Executive.

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