"Ambulatory Care"

About: University Hospital Of North Durham

Had to be seen today for the first time in ambulatory care. I was so impressed. Within the hour I had been seen by a young registrar that was so knowledgable but willing to listen, had full range of blood tests and had an ultra sound. I had to wait a while for the results, but in that time a lot more patients were receiving the same exemplary service. It run like clockwork and much better than being admitted or having agonising waits for results. Well done to the whole team. They are a credit to the NHS

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Responses

Response from University Hospital Of North Durham

Thank you for providing feedback on your recent visit to the University Hospital of North Durham and in particular ambulatory care. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your ver kind comments will be shared with the Matron to pass on to the staff for you. I know they will be encouraged by your positive comments. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774