"This place broke what spirit I had left"

Appalled, utterly disgusted in the overall running, and frankly afraid for future people seeking and needing help. Most patience treated like animals. No respect, no nurturing and no understanding. Anyone can have a mental health issue in life, anyone. Ask yourself this, if you are a mental health worker and you yourself were to suddenly have a breakdown etc. etc. would you be happy to be treated the way you treat some patients? Would you feel confidence in the system as a patient? Basic understanding and kindness are what most people suffering from mental health issues need in order to start to shine again! Help, support and a modicum of understanding! You wouldn't think so with how most are treated within this system. First visit a poor woman was self harming with a knife in reception area. Seeing how it was dealt with was shocking. Straight after we were taken into group therapy room in basement with flickering light no windows and a very grey oppressive feeling. Not a place for people to blossom. The psychiatrist I saw was a cold, strange chap who seemed to have no heart or soul nor feeling for others. And quite judgemental, which is a feeling a psychiatrist should not show. I was not only one to say this, everyone felt judged in group. No safety in room, I left after 3rd meeting as it did more damage. I bumped into someone who continued going, they explained one day there was a fight, and nobody to take control. I am appalled that the system pay a fortune for advertising to help those with mental health issues, yet it seems to be a fake blanket of cover to make it seem you are doing what should be done. But in essence you do nothing? Its all talk and no action! I have seen how mental health is treated. What worries me is with life pressures more and more and more people are going to suffer mental health issues. Its about time NHS pulled their finger out and actually did something about it! I now pay for private therapy, to fix the damage Gordon Hospital and Inspired caused. Before seeing Inspired I had hope, after inspired and Gordon Hospital I lost all hope. I have made a record of all my experiences over a period of 20 years, what I have seen, heard etc. whilst in the hands of NHS, it is quite an eye opener. And once back on my feet I endeavour to make sure changes are made, either through publicity, press or whatever means needed to make changes within this area. If you work within the mental health industry, do it with passion, if you do not have passion for other peoples lives or feelings, try another job, as mental health is not the job for you

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Responses

Response from The Gordon Hospital

What you have described here sounds awful for you and I am very sorry for that. You talk about three different occasions and you don’t say when they were and I would like to know. Would you please talk to our PALS Team about all these occasions to improve; I'd really like to know what we need to know and what we can work on for the future care of others? Please contact PALS either by email- pals.cnwl@nhs.net or call- 020 3214 5773 Thank you Nicola Hazle Borough Director for Westminster

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