"Acute Hospital at Home team were brilliant in..."

About: Dorset County Hospital

In December 2014 my 87 year old father who has MND spent two days in Ilchester Ward with pneumonia. He was keen to be at home for Christmas and the Acute Hospital at Home team were brilliant! They visited twice daily, to check on Dad medically, which was reassuring both to him and us as his family, as he was still quite poorly. But above and beyond the professional task, were the warm, kind nurses who genuinely seemed to care about Dad and how he was progressing. It seems to me to be a great scheme that can get patients home earlier than they would otherwise be able to, freeing up beds and resources for others and from speaking to the nurses who visited, providing a real sense of professional pride and achievement in what they are doing. It will not be the right service for everyone but for Dad it was a great team and a great service and I hope it can be maintained/expanded so that others can benefit. Thank You

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Responses

Response from Dorset County Hospital

Thank you for the kind feedback on the acute hospital at home team; it is a relatively new venture and so it’s great to hear how well it worked for your dad and you and your family. I am delighted to hear how kind the nurses were and having undertaken a couple of shifts with the team recently, I was fortunate enough to witness first hand the care you are describing. We are looking to expand the team and so your feedback is warmly received and will be used to support its further development. I hope your Dad is continuing to recover and stays well. Thank you once again for your lovely feedback. Best wishes, Alison Tong, Director of Nursing, Dorset County Hospital

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