"I came away feeling much better, more positive about my condition"

About: Monklands District General Hospital / Dermatology

(as the patient),

I had such a fantastic experience at the clinic today. I was early, had gone armed with puzzles geared up for a long wait but was seen five minutes early before I could get a pen out of my pocket.

Dr Giresh Gupta was straight talking, he checked my psoriasis, saw which creams I was applying and changed them as the one my GP had prescribed was not helping. He went through treatment options and suggested I try the UV light treatment and has put this in motion.

Although I did not receive any treatment as such I came away feeling much better, more positive about my condition, all due to the way in which Dr Gupta communicated with me and the efficiency of the whole clinic. It was Brilliant.

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Responses

Response from Andrea Fyfe, Director of Hospital Services, Monklands Hospital, NHS Lanarkshire

picture of Andrea Fyfe

Dear Pause 536

Thank you for message regarding your recent Dermatology appointment. I am glad you found it to be such a postive experience and will certainly make sure the Doctor and staff on duty are aware of your message. We really appreciate when patients take the time to pass on their feedback. I wish you well in the future and send our best wishes from Monklands Hospital

Kind Regards

Andrea Fyfe

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