"I received an extremely poor service from TRAQS"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Open767 (as ),
I received an extremely poor service from TRAQS. I had my appointment and referral from my doctor on the 12th November. TRAQS received this on the 13th November. There has been a number of back and forth communications between TRAQS and my GP. TRAQS have not rang me to book my appointment, I have rang them on a number of occasions and was told they would ring back and never did. To now be told on the 10th December that my referral has been sent to a clinic and there is a 5 week wait before they will contact me to book and appointment.