"Pleasant surprise at excellent, speedy treatment"

I have recently been under the care of the MSK (Musculoskeletal) team at Lever Chambers in Bolton and have nothing but praise for the service.

Several weeks ago I was in agony with terrible pain in my back and hips. My doctor suspected a slipped disc and referred me to the MSK team. To my surprise, I was seen within days! As I relied on someone being able to take me, I was given an appointment at a convenient time and was seen within 5 minutes of my appointment time.

Every member of staff I met greeted me with a smile and put me at ease. I felt that My Doyle listened to my problems and concerns and spoke to me in layman's terms so that I understood what was causing the pain and what I could be done to help get me back on my feet.

After confirming the problem was a slipped disc, I was offered the opportunity to start Physio immediately and had my first appointment there and then!

I was then offered a treatment programme with regular one-to-one physiotherapy starting the week after.

As planned, I visited my therapist, Rebecca Scholes for the next few weeks. I felt that seeing the same person meant that we soon built up a relationship of trust and I was not having to repeat my history every time I saw someone different. Rebecca was a great help. Each appointment involved manipulation (which was sometimes quite painful but worthwhile) a review of my progress and individual exercises and goals for the next week. However, she was realistic and made me realise that I had to accept that my recovery would take longer than I had hoped. She pointed out where I had been going wrong and the effects that was having on my condition.

I have now been "promoted" to a group session at Leverhume park to continue my recovery and look at improving my fitness and back care for the long term.

I cannot praise the survive enough. I am sure I would not have got a better service if I would have paid privately and been seen in a luxury setting with tea and biscuits afterwards!