"clerical errors"

About: Livewell South West

(as the patient),

Past 4 years, change of surgeries because of wrong patients details profile been sent out to me etc

Changed surgery, yet again I had another persons name & identity given to me at that surgery. as likewise leaving there as going to a NHS orthotics centre. details I was told that had been written was that I had banged or dropped something on my toe on purpose etc before leaving yet again I had been given someone else personna.

Changed of surgery again. I explain to the new Dr the issues I have with my feet & other issues.

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Response from Wendy Hill, Livewell South West

Dear 'bonehub'

I was sorry to read of your experiences. It would be very helpful to me to discuss the issues you have raised and I can be contacted on

01752 434736

or email wendy.hill5@nhs.net

I look forward to speaking with you

Kind Regards

Wendy Hill

Patient Experience Manager

Plymouth Community Healthcare

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