"Emergency admission - heart attack"

About: New Cross Hospital

Arrived late on Saturday 21st February, and within less than 2 hours, I had been assessed and treated and was on a ward with stents fitted, and feeling very much better. During my initial admission and subsequent treatment, I cannot think of a single moment where the staff were anything less than superb. They were friendly, attentive, caring, sympathetic when needed, and it was apparent that this applied to how they dealt with all patients and in all aspects. This covers all level of staff from cleaners to consultants

Story from NHS Choices

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Response from New Cross Hospital

Thank you very much for taking the time to post your comments relating to your recent patient experience. I will share your comments with our staff on the ward. I wish you well with your recovery! Kindest regards Carol Bott Head of Patient Experience and Public Involvement

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