"Rubbish care"

About: Hereford County Hospital / Cardiology Hereford County Hospital / General medicine

(as the patient),

Admitted with possible heart attack, seen quickly and put on heart monitor, kept in cubicle in A&E for 8 hours then sat out in a corridor chair because they needed the cubicle for someone else. Fed 1 sandwich in 8 hours. Transferred to Frome ward, No observations for 17 hours despite being potential heart attack. Next morning nurse signed to say she gave me my medication but had not. Urgent tests; Echocardiogram and ETT had been forgotten to be ordered by doctors. Shocking care. God help those who couldn't defend themselves. I'm lucky, my wife is a nurse. Contacted PALS 3 weeks ago, still waiting for a response....dreadful.

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Responses

Response from Hereford County Hospital

On behalf of the Wye Valley NHS Trust thank you for your comments. In order for us to look into these comments please contact the Patient Experience Team on 01432 372986. Patient Experience Team

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