"I couldn't have received better treatment"

About: Raigmore Hospital / Gastroenterology

(as the patient),

Having been extremely nervous about needing to attend Raigmore for a gastroscopy and colonoscopy, especially after reading comments on the internet about some really bad experiences (not to be recommended), I couldn't have received better treatment. All the staff in Dr Younger's department that I dealt with did their utmost to put me at my ease and make the experience as easy as possible for me and I would no longer be nervous about attending for any procedure in the future (though hopefully I won't need to).

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Response from Maimie Thompson, Head of Public Relations and Engagement, Chief Executive's Office, NHS Highland

picture of Maimie Thompson

Dear Selma

Very good of you to take the time to provide us with feed-back. Having to come into hospital for a procedure is daunting and so its good to know that Dr Younger and the team were able to put you at your ease.

I will pass on your comments to the team who are always pleased to get feed-back. I do hope they we wont see see you again!

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