"appaling service!"

About: The Royal London Hospital

rude nurses/staff. delays in operation/procedure. transport problems. miscommunication between doctors, nurses and patients.

Story from NHS Choices

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Responses

Response from The Royal London Hospital

We are sorry to hear the issues you raise, including the delay in having your procedure. If you haven't already raised your concerns with a member of staff at the hospital and would like to do so, please contact the Patient Advice and Liaison Service in the first instance. The team can be contacted on 020 3594 2040 or email: pals@bartshealth.nhs.uk Kind regards Barts Health NHS Trust

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