"Urgent Care Center"

About: University Hospital Lewisham

Having had to attend the Urgent Care Centre on two occasions, the first on Friday 13th February 2015 at 11.55pm, with my wife who had had a fall and badly cut her head and again on Monday 23rd February for myself after a fall and suffering Shoulder Separation On both occasions the treatment and care from all the staff, from reception to treatment from the Doctor was first class and delivered in a very kind and compassionate manner, particualarly on the Friday night when the demand on the service had to be seen to be believed and the treatment of the staff in many cases, was very poor. It says much for the proficiency and dedication of the staff to handle things so well. They are a credit to Lewisham Hospital and our grateful thanks go to all of them.

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Response from University Hospital Lewisham

Thank you very much for posting your feedback on the NHS Choices website. It is always greatly appreciated when patients and\or their relatives take the time to tell us about their experiences of our services and I am very pleased that both you and your wife had such positive experiences. I will ensure that your kind words are shared with the staff in our Urgent Care Centre. Sarah Carver, Emergency Department Matron University Hospital Lewisham

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