"Very pleased with the treatment that I recieved"

About: University College Hospital / Gastroenterology

(as the patient),

Went to the University College Hospital in London on 29th July and had a colonoscopy and endoscopy. The doctors and nurses were very pleasant and all of them treated me well. The whole procedure was done very professionally and the staff were amazing. I worked in the NHS as a physiotherapist for many years before I retired, so I know how busy the staff can be.

I am also being referred due to an old back injury, and an appointment has been arranged very promptly. Am also being referred for my varicose veins. I'm very pleased with the treatment that I have received.

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Responses

Response from Chris Dann, Assistant General Manager Gastrointestinal Services Division, Gastroenterology Department, UCH

Apologies for the delay in responding to you.

Thank you for the feedback; staff always appreciate hearing when a patient has a good experience and I will ensure that your message is distributed to relevant teams who were involved in your care.

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