"A&E Visit"

About: Royal Bolton Hospital

Cant praise the staff at Bolton Royal enough after my visit on the 20th Feb15 - I had a skating accident and broke my wrist. I was also a visitor to the area for the weekend so was impressed by the care provided and the efficiency of their service. in & out in 2:30 mins was extremely good!! One member of staff in particular impressed my brother & myself in that she explained thoroughly what I had done, how they was going to treat me and when/where etc she also had to take a ring off my finger which she tried extremely carefully to do but in the end had to cut it off, she was very tactful ! After the ring came off she sent me to plaster theater and told me to come and find her again when I was plastered & x-rayed, this was so that she could get an appointment at my local hospital for Monday to have the full plaster on, which she did. She gave me a disk with the x-rays on and my notes so basically my care was continuous without repeating the case to other nurses etc I am very grateful to this member of staff & all the other staff involved... Thank you very much.

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Responses

Response from Royal Bolton Hospital

That is great -- many thanks for posting this. We're pleased to hear that everything was explained clearly to you -- it certainly helps patients. We'll pass your comments on to the staff.

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