"Long delay for ambulance"
About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance South Western Ambulance Service NHS Foundation Trust Emergency ambulance Exeter EX2 7HY
Posted by Shep (as ),
At 01.40 in the morning my daughter called me an ambulance because whilst in bed my shoulder had dislocated causing excruciating pain. She was told that there would be a delay as it was a busy evening. The pain was severe and my hand was cold and had pins and needles.
An hour later we were phoned back and told that there was a further delay. Working for St John Ambulance I realise that triage and Ambulance allocations are required. However lying there in agony unable to move I did not expect to still be there at 0640 when an ambulance crew eventually arrived.
I cannot praise the care and professionalism of the crew highly enough. They relieved my pain as quickly as possible and got me to Southmead Hospital.