"Lack of online access to choose and book"
About: Norfolk & Norwich University Hospital / Vascular surgery Norfolk & Norwich University Hospital Vascular surgery NR4 7UY
Posted by scottiedog (as ),
I have been trying all weekend to book my fathers appointment with the choose and book system to no avail.
When I phoned the number given to say I was not able to book online they were unable to do it either, and the call handler thought the NNUH booking system was 'down' but she was not sure.
Tried again this morning and still not working.
Phoned helpline and again they were unable to book from their end. The person this time says they sometimes take the system off line for a few days but the booking line is not informed.
Talk about a lack of communication.