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Tracheotomy Procedure - ENT

Story from nhs.uk

"Tracheotomy Procedure - ENT"

About: Medway Maritime Hospital

I have to say it was daughter who submitted the feed back with out my knowledge, which I was not happy with as I was not consulted before hand. She was correct in what she said but I was looked after very well throughout my stay on my discharge I was given open access to the ward if anything went wrong again which was re assuring. All the staff were very helpful & looked after me at all times they all gave 110% effort. The doctors included me in there conversations and consulted me when required to. I feel the mainthing that went wrong was that I was discharged with an infection and it was to early as I had to be re admitted and spent another 2 weeks in hospital

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Responses

Response from Medway Maritime Hospital 9 years ago
Medway Maritime Hospital

Submitted on 23/02/2015 at 10:01
Published on nhs.uk on 24/02/2015 at 00:01

Thank you for taking the time to provide feedback about your experiences at the Hospital. If you would like us to explore any aspects of your care further, could I please ask you to contact our PALS Team. All of their contact information can be found at http://www.medway.nhs.uk/for-patients/patient-advice-and-liaison-service/

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