"Tracheotomy Procedure - ENT"

About: Medway Maritime Hospital

I have to say it was daughter who submitted the feed back with out my knowledge, which I was not happy with as I was not consulted before hand. She was correct in what she said but I was looked after very well throughout my stay on my discharge I was given open access to the ward if anything went wrong again which was re assuring. All the staff were very helpful & looked after me at all times they all gave 110% effort. The doctors included me in there conversations and consulted me when required to. I feel the mainthing that went wrong was that I was discharged with an infection and it was to early as I had to be re admitted and spent another 2 weeks in hospital

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Responses

Response from Medway Maritime Hospital

Thank you for taking the time to provide feedback about your experiences at the Hospital. If you would like us to explore any aspects of your care further, could I please ask you to contact our PALS Team. All of their contact information can be found at http://www.medway.nhs.uk/for-patients/patient-advice-and-liaison-service/

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