"Everyone at the service has been very helpful"

About: Rotherham PCT / Continence service

(as the patient),

Initially I was referred to Joanne Mergnell who helped me enormously with my problem of double incontinence. She then referred me to another incontinence nurse who again was very helpful and sympathetic to my needs. I am now in continuous contact with the incontinence service who provide me with catheters, pads etc. Everyone at the service has been very helpful and my questions are answered promptly. I cannot praise them highly enough.

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Response from Helen Wyatt, Manager, Patient and Public Involvement , Quality Assurance Team, Rotherham Clinical Commissioning Group

I'm really glad to hear that you have found the service so helpful and prompt, and will pass your comments on to the staff concerned.

Many thanks for taking the time to tell us!

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