"Outpatient review"

About: Queen Alexandra Hospital

I had an outpatient appointment yesterday which I had to postpone from December 2014. This was my decision to re-arrange and the hospital administration were very understanding. I was dreading the visit and procedure I had to endure but from the minute I walked Into the reception area there was nothing but helpfulness shown. I was passed through To the waiting area very quickly and within a few minutes of my appointment time I was having the procedure done. I was put at ease by all the staff. Many thanks to all the staff in urology outpatients.

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Responses

Response from Queen Alexandra Hospital

Thanks for writing in! We are so pleased that your re-scheduled appointment went so well. Please be assured that we will of course pass your kind comments on to the Urology staff for their information. Best Wishes Leanne Complaint Officer

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