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Care Opinion

Kent Ward

Story from nhs.uk

"Kent Ward"

About: Kent & Canterbury Hospital

I attended your hospital on the 17th Feb, a very traumatized patient, I hate hospitals. Your staff were not only very professional, caring, informative, cheerful, but spoke to you like you mattered to them & nothing was too much trouble. I have never received such good care in a hospital as I did yesterday. I would highly recommend that if any one needs a hospital that they request this one. Thank you to all for the best NHS experience I have ever come across.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 9 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 21/02/2015 at 18:41
Published on Care Opinion on 22/02/2015 at 13:14

Thank you so much for your lovely feedback about Kent Ward. I am so glad we were able to care for you so well and at a potentially stressful time for you. We are very proud of our staff especially when they help people feel at ease. Hope you are on the mend.

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