"My mother's treatment at Royal Gwent "
About: Royal Gwent Hospital Royal Gwent Hospital Newport NP20 2UB
Posted by cher (as ),
My mother went into hospital fully capable of looking after herself she lived on her own after my father died after this she went into hospital to have a colostomy. The treatment then in my opinion, was not very good.
After another 3 years passed she started to have problems around the colostomy area. She went into hospital able bodied after just 2 weeks in the Royal Gwent she was bed ridden. Her drinks & her bell were put out of reach and as she was in a ward on her own unless someone was there impossible for her to reach. She eventually died in November 2008.
I feel her treatment while she was in there was nothing short of disgraceful, her tablets were over the floor where she had dropped them and could not reach them. I do not think that the nurses nursed my mother with dignity and respect.
We believe a nurse on one of the wards my mother was on dropped her in a chair the one day; the nursing staff did not tell us about this, another patient told us. Other than that we would have had no idea what had happened and then I was told by a nurse not to talk to this patient as she caused problems.
I wrote a letter of complaint to the complaints coordinator over two months ago and I am still awaiting a reply. I have warned my 3 children not to let me go into the royal Gwent Hospital for anything.
In hind sight I should have brought my mother home and in my opinion, she would probably still be alive today. She would have been treated with the dignity and respect she deserved