"A big thank you to the A&E team"

About: Russells Hall Hospital / Accident and emergency

(as the patient),

I went into A&E in Mid-February due to me collapsing at home.

I was took in by ambulance and I had to wait for a cubicle for about 10 mins. I was put into cubicle number 6 and from that moment on I got the most wonderful treatment anyone could ask for. I saw that many medical staff that I lost count.

In this time I had to go down to the main x ray and that went very smooth when I came out of x ray within 5 mins I was on my way back as a porter came almost right away. After all my tests were complete and the results were back I was released at about 19. 00 hrs. I just want to say a big thank you to the team.

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Response from The Dudley Group NHS Foundation Trust

Thank you, for your five star rating and for taking the time to leave such lovely feedback about the staff in our Accident and Emergency Department and X-ray team. It is great to hear that you were so impressed by all the staff you came into contact with during your visit.

We always aim to offer the highest standards of care to make sure our patients receive a positive experience when they visit our hospital and so we are pleased to receive your comments.

We have passed your kind words and thanks onto the team in A&E.

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