"flawless"

I am 36 and never had an operation before so was apprehensive when my gp referred me for surgery. The first appointments I had at Euxton Hall set the tone for all my visits.... flawless. All staff were friendly, welcoming and professional. My surgeon explained everything clearly and I had confidence in him and his team (silly when it was only a minor op really). The hospital is very very clean and bright. When I was admitted on the day of surgery I was visited by the anaesthetist and later the surgeon who were letting me know how things would go. I had a long wait before my surgery but that is not a problem I was kept informed and wasin a private room with wi fi and tv and so could relax. the staff (receptionists in particular) looked after my wife so well when I was in surgery as she was upset. After care superb. I was called at home to see how I was doing. A fews days later I had questions and spoke to a nurse who hanlded everything for me. I can not thank and praise the staff here enough. Everything went perfectly for me and I would recommend Euxton Hall to everyone I know.

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Responses

Response from Euxton Hall Hospital

Thank you very much for your positive comments, we really are grateful when patients take the time and trouble to comment on their experience. We always strive to deliver the best care we can and welcome feedback from patients so that we can continue to develop and improve our services, as well as recognise where we are performing well. All feedback is always shared with the hospital teams and they will be delighted to receive yours. We wish you all the best with your recovery.

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