"Very moody staff"

About: Basingstoke and North Hampshire Hospital

The staff were very moody and just left me lying on a bed in pain for 2 hours before coming in to see me and then when I asked for something to help with the pain the doctor said you will have to wait in a very moody voice so I would have to think long and hard before going to A + E again at Basingstoke Hospital again unless if I had to be admitted but haven't had any concerns about other services at the hospital.

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Responses

Response from Basingstoke and North Hampshire Hospital

Thank you for taking the time to leave a comment on NHS Choices. I am sorry that your recent experience did not meet the high standards we aim to provide. I have informed the clinical leaders in the Emergency Department of your comments but if you would like to discuss your experience further please contact our Customer Care team on 01256 486766 or email customercare@hhft.nhs.uk Mary Edwards Chief Executive Email: mary.edwards@hhft.nhs.uk