"Disrespectful Staff"

About: Parklands Hospital

The staff don't assess you properly and they can be very disrespectful and moody which is something that you don't need so I wouldn't ask them for help anymore and will look at other alternative help to help me get better.

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Responses

Response from Parklands Hospital

Thank you for taking the time to post your valuable feedback about the service that you received at Parklands Hospital. I am very sorry to hear that you were not assessed properly and that staff can be disrespectful and moody. I can understand how distressing this must have been for you and would assure you that all staff should provide patient centred care. The manager of the service would welcome the opportunity to discuss this further with you, therefore at your convenience please kindly ring 02380 874065 or e-mail hr.tr.complaints@nhs.net Kind regards Jane Tibble Complaints and PALS Officer

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