"Disappointed with waiting times for follow up..."

About: Royal Hallamshire Hospital

Initial Appt Jan 2014 Surgery Aug 2014 Follow up appointment double the advised time Further MRI Nov 2014 Still awaiting for the follow up appointment - 3months and counting Happy with Consultants and Nursing staff Admin/waiting times let you down. Calls not returned and timescales not kept.

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Responses

Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

Dear Sir or Madam

Thank you for taking the time to give us your feedback about the delays that you are experiencing.

If you would like us to investigate your concerns further please do contact our Patient Services Team on either 0114 271 2400 or pst@sth.nhs.uk and they will take additional details from you.

Thank you again

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